B14 News - Birmingham City Council is warning tenants they could be faced with emergency call out charges if they have exaggerated a problem to get a quicker response from the council.
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Woman 'locked in 15 year battle' to get repairs done to her Birmingham council house - Birmingham Live
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Girl, 4, sent council letter for 'anti-social behaviour' threatening 'further action' - Mirror Online
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Ombudsman issues special report on Birmingham City Council after wider investigation finds fundamental failures - Housing Ombudsman
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